Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United Kingdom : 1 - 5 weeks
  • North America : 1 - 5 weeks
  • Europe : 1 - 5 weeks
  • Asia Pacific : 1 - 5 weeks
  • Latin America and the Caribbean : 1 - 5 weeks
  • North Africa and the Middle East : 1 - 6 weeks
  • Sub-Saharan Africa : 1 - 6 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 0 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalised orders

Contact me in advance. Production waiting time is typically 2-4 weeks after design has been finalised and the payment has been made.
Please note:
- Custom listings and personalised orders from the regular listings are non-returnable, non-refundable and non-exchangeable.
- I regret I cannot accept returns of items made to personalised measurements.
- I am happy to source fabrics for bespoke orders. However, I do not take fabrics from customers.

Wrap skirt lengths

Skirt length
Signature cut: front 36 cm/14.2 in - back 50 cm/20 in
Extra-short: front 25 cm/9.8 in - back 33 cm/13 in
Short: front 28 cm/11 in - back 36 cm/14.2 in
Mid: front 36 cm/14.2 in - back 42 cm/16.5 in
Long: front 40 cm/16.7 in - back 47 cm/18.5 in
Extra-long/Rehearsing: front 50 cm/20 in - back 57 cm/22.4 in
High-low: front 36 cm/14.2 in - back 52 cm/20.5 in
More drapes in the back

Waist size personalisation

Wrap skirts
How to work on waist length
Waist measurement x 1.5 = hip-to-hip front over cross
Without personalisation, wrap skirt waists are 90-100 cm/35-39 inches in the straight line.
Waist lengths longer than 120 cm/47 inches for extra-long and high-low, and 130 cm/51 inches for other lengths incur a surcharge. This is the flat line of the wrap skirt, NOT your waist measurement.

Pull-on skirt
Larger waists than 85 cm/33 inches incur a surcharge. This is your waist measurement.

Please note in the personalisation section if you need specific waist size and purchase the Surcharge for personalised sizing for each item.

All personalised items are non-refundable, non-exchangeable and non-returnable.

Wholesale availability

Contact me for wholesale and bulk orders. Production waiting time is typically 4-6 weeks but it may take longer depending on products and quantity.
Please note wholesale and bulk orders cannot be cancelled. They are also non-returnable and non-refundable.

Style and materials, productions

All skirts are hand-made by me in London.
Leotards are made by a small manufacturer in Italy or a seamstress in Japan. This will be clearly indicated in each product detail section.

Skirts are made of chiffon, georgette or mesh fabrics with elastic waist ribbons. These are typically made of either 100% polyester or 97-98% polyester and 2-3% spandex, unless otherwise noted.

Waists are finished with 1.5 cm-wide elastic ribbons for wrap and pull on skirts. For wrap skirts, loose parts of the ribbons are left unsewn to keep the elasticity intact. Elasticity makes it easier to handle and helps secure skirts on waist while dancing.

Leotards are made of lycra and stretch mesh.

Returns, exchanges, refund, wrong address

Contact me within 14 days after purchase before shipping it back to me. I will make a refund, excluding shipping cost, once I have received the return item/s. I can do exchanges if you prefer.
-It is very important to keep the tag attached to each product. This makes it easier for you to get a refund quickly, excluding shipping cost.
-I may have to refuse to accept returns or make a refund if the tag is missing, if the products are used already or if they are not in original condition.
-Original shipping cost is not refundable.
-Please kindly cover return shipping cost.
-Custom listing and made-to-measurement items are non-returnable, non-exchangeable, non-refundable.
-I cannot help when the delivery address is wrong.

Cancellation

If you want to cancel your order, please contact me ASAP so you can choose another product or alternatively I can make a full refund.
Once the product is shipped, shipping cost is no longer refundable and you have to cover the return shipment.

Signature Cut

Not built according to the typical ballerina physique specs, I tried to cut many skirt patterns, which could make my legs look nicer with a longer, leaner and more athletic line.

After many failed attempts, I finally came up with the Signature Cut. Still, you have to turn out and work hard!

Signature Cut is 35 cm in front and 50 cm in back. It drapes nicely but not too much.

If you do not like the gold fish frill look of the Signature cut but the look of the front, my mid length skirt is designed with the same front cut and a rounder, shorter back than Signature Cut.

Signature Cut skirts can be worn for classes, auditions and rehearsals.

Packaging: minimal and minimal plastic

I use the minimal possible packaging materials with minimal possible plastic to keep waste as little as possible. So skirts will arrive in very unglamorous packaging.

This also helps overall prices as low as possible.

Production and processing time

The average production and processing time for all made-to-order items are 3 weeks plus shipping although it may take up to 5-6 weeks.
If you order a ready-to-wear and made-to-order items together, please allow for the longer processing time.
If you need to know better estimates or need skirts more urgently, please message me. I will try to meet your needs as much as possible.